Skip to main content
Same order as site menu

CAI Report Card

Community Associations Institute (CAI) Report Card

The numbers below are abstracted directly from CAI and FCAR reports provided by each respective organization (see embedded source links).

Red F grade on lined paper, representing CAI homeowner misrepresentation

Not exactly a "trusted forum for the exchange of knowledge and information" >>> LINK

CAI Homeowner (Mis)representation

The intention of the CAI Exchange is to provide support to community association professionals. Any unrelated items that detract from the conversation may be removed at the discretion of CAI. We reserve the right to suspend or terminate membership in this community for anyone who violate these rules.

CAI Business Representation

  • 15,211 / 57,500 = 26.45% minimum representation of managers (CAMs)
  • 1,410 / 8,500 = 16.588% representation of management companies
'B' grade, celebrating business achievement
  • 1,298 total attendees
  • 44 (3.4%) homeowner attendees
  • 813 (62.5%) CAM attendees
  • 201 (15.5%) business partner attendees

Additional Statistics

Community Associations Institute (CAI) By the Numbers

CAI By The Numbers

CAI is a 50 year old industry trade organization behind much of what ails common interest communities.

Condo Connection opposes actions and messaging from CAI that conflicts with homeowner-centric progress for CICs.

About CAI & FCAR

The Community Associations Institute (CAI) is an industry trade organization that primarily represents the interests of businesses and individual professionals that derive revenue from common interest communities (CICs), thousands of which pay membership dues and/or receive credentials from CAI and/or CAMICB related to practicing law, managing properties, providing insurance, and conducting reserve studies. CAI founded the Foundation for Community Association Research (FCAR).

While CAI and FCAR have produced some noble and respectable advocacy, documentation, recommendations and research related to certain common interest community concerns, the myriad conflicting interests inherent in their business model and business practices risk undermining these outcomes.

CAI derives the majority of its revenue from the following sources:

  1. trade advertising and seminars ( example 2022 law seminar registration: $599 to $849 )
  2. annual trade memberships
  3. educational catalog courses and webinars ranging from $69 to $699
  4. credentialing and required continuing education for management companies, managers, reserve specialists and insurance brokers
  5. sponsorship opportunities

CAI's business model disregards some of the most basic concerns of the over 350,000 common interest communities and millions of homeowners and who pay an estimated $109 billion in annual assessments. These concerns include service delivery failures and ethically suspect practices of businesses and individual professionals who pay CAI for advertising, education and credentialing. This fatally flawed approach is incapable of adequately representing the best interests of common interest communities and their homeowner members because doing so would mean alienating the largest segment of CAI's revenue base. In addition to the foregoing, a lack of transparent communication and feedback systems for CICs and homeowner leaders and the overall paucity of homeowner leader positions on committees, councils and Board positions creates an opaque operating environment for CAI and its state chapters.

Learn more by reading Listening to our Homeowners from the Common Ground magazine November/December 2021 edition. Also read WSCAI Opportunities below.

CAI National Organization by the Numbers (2022)

  • 15 member CAI national Board of Trustees : 1 Trustee is a homeowner leader (6.7%)
  • 12 member CAI national Business Partners Council
  • 12 member CAI national Association Managers Council
  • 7 member CAI national Homeowner Leaders Council (HLC)
    • The HLC is controlled by the CAI Board and a CAI staff liaison. The HLC's most notable contribution in the past 24 months is the Homeowner Leader Survey of which no results were released save for a half page summary in November 2021.
    • There is no functional conduit for homeowners and volunteer leaders to connect with the HLC or any other CAI councils or the Board.
  • 2021 CAI Annual Report
    • 18,282 "Homeowner Leaders" = $919,266 annual membership dues
      1. Combination of individual members ($130), two-person memberships ($240) + 15 person memberships ($305)
    • 14,438 Community Managers = $2,151,262 individual memberships
      + $647,030 company memberships
      ($149 each) ($445 each)
      1. Combination of individual managers + 1,454 management company members as of July 2022)
    • 4,213 Business Partners, Students & Honorary Members = ~$2,600,000 annual membership dues ($625/business)
  • IRS Form 990 Tax Return for FY 2018
    • $13,334,168 TOTAL (excluding investments)
      1. $6,317,558 -- Membership Dues
      2. $3,112,141 -- Educational Courses
      3. $2,287,049 -- Conferences, Seminars and Workshops
      4. $858,125 -- Affiliate Management Fees
      5. $759,295 -- Designation Program Fees

WSCAI (CAI Washington State Chapter) by the Numbers (2022)

  • 9 member WSCAI Board : 2 Board members are homeowner leaders (22%)
  • 12 WSCAI Committees
    • None of the committees are chaired by a homeowner leader
    • 1 of the 12 committees lists a homeowner leader as a Board liaison
    • Zero committees dedicated to CICs and/or to homeowner leaders
  • [N.B. Due in part to advocacy from Condo Connection, WSCAI started including homeowner leader education as part of the membership cost in 2023].
  • Everything is for sale: WSCAI traditionally hosts zero free homeowner leader education sessions. As a result of advocacy, WSCAI began offering sessions for homeowner leaders at no cost starting in July 2022 (through December 2022). Despite that offering, WSCAI has a long journey in order to provide meaningful engagement opportunities for CICs and homeowner leaders to network and learn as part of their annual membership.
    • An "emergency preparedness" session hosted by King County emergency management personnel (government taxpayer resources that normally present information for free) was sold to members in Fall 2021.
    • A March 28, 2023 "community policing and safety" program is being marketed to members who can attend virtually or in person for $15 and $30, respectively. This program involves publicly funded resources from the King County Sheriff's office and Bellevue Police Dept.
Illuminate YOUR Community!  Connect with the SMAARTE Group!
  • Need some practical advice to understand a project?
  • Want a jump start to reinvigorate your governing documents?
  • Interested in gauging owner and resident satisfaction or increasing engagement?
  • Does service delivery from your management company meet all your expectations?
Illuminate your community! Get SMAARTE