ASSOC. MANAGERS

CONDO CONNECTION DEC 2021 - CAM GENERAL SURVEY

32 RESPONSES

MOST REWARDING PARTS OF JOB

>> Problem solving and helping homeowners. >> Helping people >> Coworkers >> Independent work >> Complete a turnaround of an 8,000 unit Association. >> Solving problems >> My Board >> The Annual bonus, which lets me know I am appreciated >> building relationships with owners >> Making a difference in the Community such as upgrading structures, or adding a wow to the common areas for the members to enjoy. >> Doing what NO ONE ELSE does. Having a secondary license/credential that is unique to the industry and NO ONE ELSE in the industry does. Unique core knowledge a d skill set. >> Being there to help individual Homeowners get through the pandemic safely. >> helping an association meet their goals, getting projects completed, bringing an association into a positive state that had previously been neglected, educating the community and board >> helping others >> Support from Upper Management >> solving problems and creating a culture of excellence >> Negotiating contracts >> Helping people >> Resident compliments

MOST CHALLENGING OR STRESSFUL PART OF JOB

>> Complaints where there is nothing you can do, or complains resulting from homeowners'' boredom. >> Having an open door policy for everyone at all times >> Bankruptcy >> Customer service at corporate level >> Uneducated members, Social media >> Insufferable residents >> The haters who are always complaining about something >> Entitled residents who feel they are the exception to the rule and who try to make the Association responsible for what is an Owner responsibility >> dealing with idiots >> Compliance with some areas of concern >> Dealing with BOARD MEMBERS who are in the process of STAGING THEIR PROPERTY for eventual sale. ANNOYING. recruiting good staff and managers >> The boredom compared to my previous career. >> owners who are not willing to understand what owning in an association means >> angry residents >> Uneducated homeowners new to HOA >> Finding reliable contractors for small jobs, residents upset with the rules they bought into >> Human Resources - staff issues >> In many respects, unit owners think like tenants, not owners, and take limited if any responsibility. >> Resident Bullies and social media bullies