Does your common interest community follow a governance matrix to define roles and responsibilities?
Have you taken the time to clearly understand the duties incumbent of your Board, your CAM, your bookkeeper, your staff, your committees, owners and residents/tenants? Responsibilities vary based on a number of factors including the scale of your community, but you'll find it challenging, if not impossible, to create a reasonable accountability model without a tool that explains role-based responsibilities.
Need some practical advice to understand a project?
Want a jump start to reinvigorate your governing documents?
Interested in gauging owner and resident satisfaction or increasing engagement?
Does service delivery from your management company meet all your expectations?